Frequently Asked Questions

Have questions? We’ve got answers! Explore the most commonly asked questions about our products and services.

Streamlined Point of Sale (POS) System for Seamless Business Management

What is the purpose of the Streamlined Point of Sale (POS) system?

Our POS system is is a robust, tailored cloud-based software solution designed to streamline
business operations of primarily restaurants by efficiently managing inventory, sales, logistics,
and purchasing. It is specifically tailored for restaurants, with features that ensure smooth
operations in real-time.

How does your POS system help with inventory management?

Our POS system allows restaurants to easily monitor stock levels and track sales, providing
precise and up-to-date inventory management. This reduces waste, prevents stockouts, and
ensures optimal inventory levels at all times, and supports just in time procurement.

What are some of the restaurant-specific needs that the POS can support?

The POS system is specifically designed to manage split tables, allowing customer orders and
bills to be separated, day and night shifts, and placing kitchen orders directly through the
system. These features enhance workflow, improve accuracy, and minimize errors.

What are the benefits of your queue and billing management features?

Our system simplifies queue management, enabling faster customer service and reducing
wait times. It also ensures accurate billing, creating a seamless and hassle-free experience
for both staff and customers.

Can the POS system be applied to businesses outside the restaurant industry?

Yes. While the system is tailored to meet the unique needs of restaurants, its robust
inventory, sales, logistics, and purchasing management capabilities make it suitable for
businesses across other retail type business such as pharmacies, supermarkets, convenience
stores and department stores.

Does the system support real-time operations?

Yes, our POS system operates in real-time, allowing you to track sales, stock levels, and other key metrics instantly. This ensures you always have access to the most current information to inform your business decision-making processes.

How does your system improve business efficiency?

By integrating essential operations such as inventory, sales, and queue management into one streamlined solution, our POS system reduces manual errors, saves time, and enhances overall operational efficiency.

Can your POS system handle split bills or customized billing needs?

Yes, the POS system is equipped to handle split bills and customized billing scenarios, making it ideal for restaurants and businesses that enable customers to benefit from flexible billing options.

Is the system customizable for different types of events?

The GMS is highly adaptable and can be customized to suit the specific needs of various sporting events, from local competitions to international multi-sport games.

Is training provided for staff to use the system?

We offer comprehensive training and support to ensure your staff can effectively use the system, maximizing its benefits for your business. Online manuals are also available.

How can I get started with your POS system?

To get started, contact our team through our website or customer service channels via email at info@softtribe.com or our website at softtribe.com to schedule a session. We will guide you through the setup process and customize the system to suit your business needs.

Accreditation Management Systems – Elevate Security with Tailored Solutions

What is the Accreditation Management System (AMS)?

The Accreditation Management System is a robust, tailored cloud-based software solution designed to manage events and/or venue security with precision and efficiency. It simplifies access controls and ensures a secure environment, accommodating unique security needs.

Is the AMS scalable for different event sizes?

Yes, our system is highly flexible and scalable, making it suitable for events of all sizes, from small local gatherings to large-scale international events, including sporting events, concerts, festivals (e.g. music and food festivals), trade shows and expos, product launches, government conferences, regional conferences, diplomatic events and national events such independence and other celebrations. We adapt our services to meet your specific requirements and budget.

What types of support do you offer for accreditation management?

We provide turnkey support that includes software, training on the use of the system, on-site management, badge production, zoning access and guidance. Our services are flexible, so you can tailor your needs and choose as much or as little support as your event requires. Regardless of the level of support required, the AMS provides robust tools to monitor and manage security effectively, including modern security concerns.

Is the system easy to use for non-technical users?

Absolutely. Our system features a user-friendly interface that is simple to set up and use, even for individuals without technical expertise. Our team offers full support to ensure a smooth experience.

Can your system integrate with our existing infrastructure?

Yes, the AMS and its underpinning software and tools will seamlessly integrate with your existing systems, eliminating the need for major overhauls or changes to your existing infrastructure.

How does your system address modern security concerns?

Our system is designed to address a range of security concerns that can arise, including health risks or medical emergencies, cyber threats/attacks, other emergencies, technological failures, among others.

What makes the AMS stand out among other accreditation solutions?

The AMS stands out due to its turnkey support, ease of use, seamless integration with other systems, and scalability. These features ensure a tailored, efficient solution for any event or venue.

Can the system manage badge production?

Yes, we offer comprehensive badge production as part of the accreditation services. This includes designing, printing, and issuing badges that align with your security and branding needs.

How customizable is the system for specific event needs?

Our system is highly customizable and can be tailored to address the unique security requirements of your event or venue.

How can I get started with the AMS?

To get started, contact our team via our website to schedule a demo. We will provide a tailored solution to meet your event’s unique requirements and guide you through the setup process. Contact us via email at info@softtribe.com or our website at softtribe.com to schedule a session.

Games Management System – Powering Seamless Sporting Events

What is the Games Management System? (GMS)?

theSOFTtribe partners with Atos to roll out a Games Management System for Sporting Events, which is a cloud-based software system designed to streamline the administration of all aspects of major sporting events. Atos is an European company that specialises in delivering tailored, secure, and sustainable end-to-end digital solutions worldwide and is the Olympic & Paralympic Games Worldwide Partner.

The GMS supports the entire lifecycle of a sporting event and includes features such as:

  • Effective participant/athlete management including registration, accreditation
    management and ensuring that athletes are accurately assigned to their events
    among other areas.

  • The Olympic Games timing and scoring system that enables the delivery of seamless
    and accurate results of events, including generating graphics that can be automatically relayed to television networks and in-venue scoreboards. It also generates other reports that are key to sporting events, including medal tallies for example.

  • Zone-based access controls for ensuring events meet the highest standards for security.

  • A volunteer management portal for the management of volunteers assigned to the sporting event.

How does the GMS handle participant registration?

The GMS supports a robust, cloud-based registration platform with a user-friendly interface that simplifies participant and athlete sign-ups. This feature makes the entry process for participants (athletes, coaches and other administrators) quick, simple and seamless.

What does the accreditation management feature of the GMS include?

The Accreditation Management feature manages participant registration, assigns privileges, and generates accreditation badges. It also features zone-based controls, ensuring smooth operations and proper access controls for the event.

Can the GMS manage sport entries and qualifications?

Yes, the GMS includes tools to collect and organize sport-specific data, ensuring athletes are accurately assigned to their respective events and disciplines.

Is the GMS secure?

Absolutely. The web-based GMS employs state-of-the-art encryption, industry standard secure cloud servers, and protected with secure user-password authentication, allowing event organizers to manage data securely and collaborate across multiple teams without concerns about unauthorized access.

How does the system support collaboration among event organizers?

The GMS is accessible from any location with an internet connection, enabling smooth and secure collaboration among event organizers and teams. This ensures everyone stays connected and informed throughout the event lifecycle.

Is the Games Management System modular?

Yes, the GMS is fully modular and integrated, allowing different components—such as registration, accreditation, and sport entries—to work together seamlessly for optimal event management.

Can the system handle large-scale events?

Yes, the GMS is specifically designed for large-scale sporting events and has been used for multiple Olympic Games and was recently used for the 2024 Paris Olympics and the 13th Africa Games held in 2024. It serves as the backbone of operations, helping organizers stay on top of every detail, ensuring efficient and smooth execution.

Is the system customizable for different types of events?

The GMS is highly adaptable and can be customized to suit the specific needs of various sporting events, from local competitions to international multi-sport games.

How can I get started with the Games Management System?

To get started, contact our team via our website to schedule a demo. We will provide a tailored solution to meet your event’s unique requirements and guide you through the setup process.

Can I request a demo of the GMS?

Yes, we offer a free demo to showcase the GMS - its features and capabilities. Contact us via email at info@softtribe.com or our website at softtribe.com to schedule a session.

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